Dissapointed
I purchased this product for my roomba 560. These vacuums can be a little ruff and this looked to be a promising solution. Several days later after applying the bumper just as the directions had said, I decided to try it out. Before my roomba was done with its first cleaning cycle, the top bumper had come off. It was placed just like it is in the picture on amazon and just like the directions instructed. After a failed attempt to reattach it i decided to just leave it off. The top bumper just isn't wide enough (vertically) to get the job done. It's nowhere near as secure as the bottom. This was very slowly shedding its fibers from the minute I unpackaged it and will show dust and dirt over time with continuous use. And the name is misleading. This is not a "bumper" ! It is barely a cushion. This is an over priced and very cheaply made product.
Does the job - could be better
This was a little bit difficult to put on Roomba without blocking her sensors and with it looking as decent as possible. I did have some problems at first with Roomba not working quite right and having trouble docking herself after installation, and I think it was due to the bumper covering parts of the sensors. I did manage to move the bumper enough so that Roomba doesn't have problems anymore. The bumper really does help a lot - my furniture legs are not getting nicked up anymore like they were without the bumper. I think this is a neccessity for anyone with Roomba and nice furniture, especially dark wood because Roomba doesn't see dark as well as light, so she doesn't slow down when she's approaching a dark table leg like she would a light one. All of my furniture is dark, so this has been wonderful. However, it does leave white fuzz all around all of my furniture legs, which then needs to be wiped off or it looks dusty. Also, after having the bumper on Roomba for awhile now, it...
Roomba no longer docks; manufacturer ignores repeated request for tech support
The bumper itself works fines. However, it prevents my Roomba from docking properly. I don't think the bumper is blocking the sensors, but I could be wrong. I tried to get tech support from the manufacture (Robot Add-Ons) for over a week, without success: no one ever answers the phone; I left multiple messages for tech support and sales, but no one bothered to call me back; repeated e-mails to "tech support," "sales," and "general questions" never got any response.
Robot Add-Ons seems to be a manufacture who doesn't care about the customers.
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